System Log

Field notes and technical dispatches.

Thoughts on building digital systems, product engineering and the craft of the web.

Why Your Website Scores a 60 on Google’s Speed Test (And What It’s Costing You)

Most business owners have never run a Lighthouse audit on their website. The ones who have usually see a number somewhere in the 50s or 60s, assume that’s…

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Still Approving Website Requests by Email? There’s a Better Way

Picture this: a staff member needs a page updated. They email the webmaster. The webmaster is handling something…

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The Difference Between IT Support and Web Support (And Why You Need Both)

One of the most common things I hear from organizations with internal IT teams: “We already have people…

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5 Signs Your Website Needs a Webmaster (Not Just a Developer)

There’s a common pattern I see with small businesses and institutions: the website works fine until it doesn’t,…

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